Getting a "Your connection is not private" error message when accessing online library resources?

Answer

This may be related to issues affecting library e-resources with URLs that start with http rather than https. If you were on library.ualberta.ca on October 21, 2024, you should follow the steps indicated in the article linked below to ensure problems do not recur. The steps linked below guide you through deleting the HSTS settings in the browser(s) you used on October 21, 2024.

This article covers Chrome, Firefox, Safari and IE browsers: How-to-clear-or-disable-hsts-on-chrome-firefox-safari-and-ie-browsers

If you have any questions, please Ask Us and we will connect you with Library IT colleagues.

Topics

  • Last Updated Oct 24, 2024
  • Views 37
  • Answered By Laurel, Information Services Specialist

FAQ Actions

Was this helpful? 0 0